Young‘s Suncoast FAQ’s
Questions about your Orange Beach or Gulf Shores vacation rental?
Anyone age 25 and above may rent any vacation rental property through Young’s Suncoast Vacation Rentals. Some properties allow renters aged 21+. Please read the description of the property carefully or check with our reservations team to verify age requirements. Absolutely no property that requires guests to be 25 or older will be rented to vacationing students under 25 who are not accompanied by a parent or guardian of age. The person checking in must be the person who is renting the property. Any reservations obtained under false pretenses may be subject to loss of pre-payment, rental payments, taxes and fees.
Daily/Weekly Rentals: A non-refundable prepayment of $295 for condos, and $495 for penthouses and houses, is due at the time of booking and is required to secure your reservation. This prepayment is included in the total charges and will be applied to your final payment. If you are reserving within 30 days of arrival for condos and 60 days of arrival for houses, the total charges are due at the time of booking. Your prepayment will be applied to your reservation total.
1-Month Reservations: A non-refundable prepayment of $295 is due at the time of booking and is required to secure your reservation. This prepayment is included in the total charges and will be applied to your final payment. The Balance Due payment date is 120 days prior to arrival. If you are making a 1-month reservation within 120 days of arrival, full payment is due at the time of booking. You may cancel your reservation 120 days or more prior to your arrival and all payments are refundable, except the non-refundable $295 prepayment and the trip insurance premium, if purchased. If you cancel within 120 days of arrival, you will forfeit all monies paid. There are no refunds for early departures.
2+ Month Reservations: A non-refundable prepayment of $295 is due at the time of booking and is required to secure your reservation. This prepayment is included in the total charges and will be applied to your final payment. 55% of the total amount is due 120 days prior to arrival with the remaining balance due 30 days prior to arrival. Any changes to your stay dates made after 120 days of arrival will incur a $100 fee per bedroom. If you are making a reservation within 120 days of arrival, full payment is due at the time of booking. You may cancel your reservation 120 days or more prior to your arrival and all payments made are refundable except the non-refundable $295 prepayment and trip insurance premium, if purchased. There are no refunds for early departures.
If purchasing optional travel insurance, payment for the insurance is also required at the time of booking.
You may also choose to purchase a Vacation Rental Damage Protection plan for a nominal fee of $45. This plan is designed to cover unintentional damages to the rental unit interior that occur during your stay, up to $1,500. The Damage Protection Plan can be purchased all the way up to day of check-in.
Please visit our Insurance page to learn more about Travel Insurance and Damage Protection.
Prepayment and optional travel insurance payments are due on the day of booking or the reservation is subject to cancellation.
Once you have signed and returned your electronic rental agreement, you may access your Guest Portal to make payments online. Refer to your email communications from Young’s Suncoast for login information.
Young’s Suncoast will accept checks for final payment only. You may send your check for final balance to:
Young’ Suncoast Vacation Rentals
PO Box 346
Gulf Shores, AL 36547
You will receive an electronic rental agreement by e-mail after Young’s Suncoast has received your prepayment. This contract contains your dates of stay, amount paid, and amount due, plus our terms and conditions.
Please take time to verify the arrival/departure dates, reserved accommodations and rent amount due. You should contact us immediately if you find a discrepancy; otherwise we will assume all information is correct. Please read it carefully and follow the steps to digitally sign and submit it to us as soon as possible.
Daily/Weekly Rentals
To expedite your check-in, the Balance Due payment date is 30 days prior to arrival for condos and 60 days prior to arrival for houses. If you are making a reservation within 30 days of your arrival date for condos or 60 days prior to arrival for houses, full payment is due at the time of booking. We will automatically charge the final payment to the card on file on your balance due date.
Monthly Rentals
1-Month Reservations: The balance due date is 120 days prior to your arrival. If you are making a reservation within 120 days of your arrival date, full payment is due at the time of booking.
2+ Month Reservations: 55% of the total amount is due 120 days prior to arrival with the remaining balance due 30 days prior to your arrival date. If you are making a reservation within 120 days of arrival, full payment is due at the time of booking.
Once your reservation is confirmed and you have submitted your electronic rental agreement, you will be given access to your Guest Portal where you can make additional payments toward your reservation.
If paying by check or money order, please make payable to Young’s Suncoast Vacation Rentals, and mail to P.O. Box 346, Gulf Shores, AL 36547. Personal Checks, Travelers Checks, VISA, MasterCard, Discover, and American Express cards are accepted for payments.
VISA, MasterCard, Discover, and American Express cards are accepted. Your credit card on file will be automatically charged 30 days prior to your arrival. We prefer one payment of single payment type from one individual. We also currently accept traveler’s checks and personal checks 30 days in advance of arrival for condos and 60 days in advance for houses. Please contact us before your payment due date to inform us if you will be mailing a check.
Young’s Suncoast reserves the right to substitute comparable accommodations without notice or liability should the reserved unit be out of order or not available for any reason. When comparable accommodations are not available, the renter will have the option of selecting from available properties at the published rate, or receive a complete refund of any pre-payments. Under some circumstances, rates may also be subject to change, depending on the date your reservation was made.
Cancellation requests must be submitted by contacting our office during regular business hours.
We strongly encourage purchasing Trip Insurance for added peace of mind. Please visit our Trip Insurance page to learn more.
Daily/Weekly Rentals
Cancellation notice must be given at least 30 days prior to arrival for daily and weekly condo rentals, and 60 days prior to arrival for daily and weekly house rentals. If it is necessary to cancel your reservation with more than the required advance notice, all payments are refundable, less your non-refundable pre-payment and trip insurance premium, if purchased. Cancellations with less than the specified number of days notice will result in forfeiture of pre-payment(s), including all pre-paid rent, fees and taxes. There will be no refunds for early departures. Any changes in the dates of a reservation with less than the required notice will incur a $30 administrative change fee.
Monthly Rentals
1-Month Reservations: You may cancel your reservation 120 days or more prior to your arrival
and all payments are refundable, less your non-refundable pre-payment and trip insurance premium, if purchased. Cancellations with less than 120 days notice will result in forfeiture of pre-payment(s), including all pre-paid rent, fees, and taxes. There are no refunds for early departures.
2+ Month Reservations: You may cancel your reservation 120 days prior to arrival and all payments made are refundable, less your non-refundable pre-payment(s) and trip insurance premium, if purchased. Any changes to your stay dates made between 120 days and your arrival date will incur a $100 fee per bedroom. There are no refunds for early departures.
If your day of arrival is between January 1st and September 1st:
Check-in begins at 4 p.m. and check-out is 10 a.m.
If your day of arrival is between September 1st and December 31st:
Check-in begins at 3 p.m. and check-out is 10 a.m.
Please call us if you are planning to check in after 5 p.m. All rent and applicable fees must be paid in advance in order to arrange for an after hours check-in.
Most of our condos and houses are equipped with standard household furniture and appliances: coffee maker, microwave, toaster, TV, etc. Because the properties are privately owned, decor, style, color scheme, and furnishings will vary.
Gulf Shores, Orange Beach, and Fort Morgan only have a few internet providers to choose from. It is common for this area to experience unreliable internet access, especially Wi-Fi, at times. We cannot guarantee the quality or availability to the networks provided. If it is important for you to have internet availability during your stay, it is recommended that you bring a mobile hot spot for your use.
The cleaning fee is charged to each guest to completely clean and change linens on your departure. Housekeeping must prepare for the next guest who has reserved the rental property.
The convenience fee is charged to help Young’s Suncoast offset the cost of taking forms of electronic payment and it helps us provide each reservation with convenient in-property amenities like the starter packs which include dishwashing detergent, sponges, wipes, garbage bags, laundry detergent, coffee, hand and face soap, shampoo and conditioner, bath gel, and more!
The processing fee is charged to cover the processing of your reservation, such as booking and scheduling your stay, securing it until your arrival date, preparing for your arrival and departure, and keeping your guest information secure in our system for your next trip to Gulf Shores and Orange Beach!
What we provide: Bed linens, blankets, pillows, dishes, glassware, pots, pans, utensils, initial supply of bath towels in condos based upon occupancy, outdoor furniture.
Young’s Suncoast supplies a trial size of some products like shampoo, conditioner, bath gel, dishwasher detergent, laundry soap, and more, however you may want to purchase additional sizes from a store if you think the sample or trial size will not be enough for your stay.
What to bring: Beach towels and beach chairs, personal items, laundry and dishwashing detergent, bathroom tissue, paper towels, napkins, garbage bags, aluminum foil, plastic wrap, zip lock bags (small and large), bath soap, condiments, clothes hangers, coffee filters, SUNSCREEN!
Most condominium associations allow one vehicle per unit. Many provide for a maximum of two vehicles for two or more bedroom units. Please check with a Young’s Suncoast reservationist to confirm the policy of a particular property. Condominiums and most houses prohibit boats, trailers, jet skis and motor homes. Please consult your reservation agent should you wish to bring any of these types of vehicles.
Yes, the maximum number of people is based on the amount each property comfortably sleeps. Please refer to the property description or speak with a rental representative for specific information.
Young’s Suncoast Vacation Rentals can recommend local rental services that provide everything from beach chairs and beach umbrellas to baby beds. Although we do not rent these items ourselves, we are happy to provide information on local sources.
We love pets as much as anyone; however, dogs, emotional support and therapy animals are allowed only in specifically identified pet-friendly properties and with applicable non-refundable pet fees. Pets are not allowed in any property not specifically identified as pet-friendly, with the exception of working service dogs specifically trained to perform a task. Only one (1) dog is allowed per pet-friendly property, unless other wise stated in the property description. Some breed restrictions apply. Please contact our office at 251-968-7158 for breed restriction details.
A pet or evidence of a pet found on premises at any non-pet-friendly property will be cause for immediate eviction and forfeiture of entire rent payments, prepayments, taxes and fees. Local kennels are also available for boarding pets should you require this service: Coastal Pet Resort 251-943-7387, Gulf Coast Veterinary Hospital 251-974-5633.
Sorry, but fireworks are prohibited at all rental properties and are illegal in both Gulf Shores and Orange Beach city limits.
Telephones are furnished in most vacation properties for local calls. Long distance and directory assistance calls must be made collect, charged to your personal phone number or paid by credit card. Note: Gulf Shores Plantation telephones are operated on a central switchboard system. Please contact the Gulf Shores Plantation management office for long distance call procedures and payment information.
Fire marshal and condominium association rules prohibit the use of grills on balconies and decks and under raised beach houses and duplexes. Most condo buildings, duplexes and houses have designated BBQ areas.
Refunds are available only through trip insurance, if the optional trip insurance was purchased.
We ask that you do a quick, light cleanup before you leave the unit. Please bag and dispose of trash, wash dishes (using dishwasher detergent only) and place all utensils, cookware and dishes in their original locations and sweep the floors. Set the air conditioner to 75 degrees and make sure all windows and doors are locked. Please return all keys to the Young’s Suncoast Vacation Rental management office in Gulf Shores.
