At Young’s Suncoast we understand you may have concerns about traveling or continuing with your trip to Gulf Shores & Orange Beach. We are working hard to adjust and modify our policies as information becomes available from local, state, and federal health officials.
Young’s Suncoast has weathered many crises during its years of business, from years of back-to-back storms to the BP Oil Spill – but this particular challenge is unique and changing rapidly. We are doing our best to remain flexible and adjust, as needed, for the good of our guests, partners, owners, vendors, employees and our community.
The safety of everyone is our priority. We would like to inform you of recent changes to our area due to Coronavirus (COVID-19).
*Please be patient with us as we work through a very high call volume and the numerous emails we are receiving from guests regarding their existing reservations. We are working hard to address and serve each of you in these unprecedented times.
Gulf Shores & Orange Beach Latest Updates
As of March 31, 2020
The City of Gulf Shores issued a statement on Tuesday, March 31, 2020 to inform all that Hangout Music Festival 2020 has been officially cancelled.
You can see the City of Gulf Shores announcement here.
You can see the Hangout Music Festival announcement here.
Young’s Suncoast is closely monitoring the evolution of Coronavirus (COVID-19) by working with our local Gulf Shores & Orange Beach Tourism officials, along with local, state, and federal authorities. The information provided below is from official government sources including the CDC, Alabama Department of Public Health and/or Baldwin County Emergency Management Agency.
The Alabama Department of Public Health is reporting cases of Coronavirus (COVID-19) in Alabama. This is a constantly changing situation.
All public beach along Alabama’s Gulf Coast, including Gulf Shores, Orange Beach, and the Fort Morgan peninsula are CLOSED through April 17.
This includes the beach access north of Hwy. 182 at Little Lagoon Pass in Gulf Shores.
At this time, both cities are under double red flag warnings which means all Gulf waters along the beach are closed to the public. It is expected that waters will remain closed through April 17.
At this time, all public boat launches and waterways in Gulf Shores and Orange Beach are still open, as are all recreational trails, public fishing piers, golf courses, and boating and fishing charters. People are strongly encouraged to practice social distancing and stay at least 6 feet from each other and in groups of less than 25 people.
All restaurants, bars, breweries and similar establishments (such as ice cream shops and coffee shops) are closed to dine-in customers through April 17.
As of Saturday, March 28, per the Alabama Department of Public Health, all of the following are closed statewide through April 17:
Tourist attractions including museums, planetariums, arcades, bowling alleys and racetracks
Indoor children’s play areas and commercial and public playground equipment
Fitness centers, yoga studios and other group exercise class facilities
Spa and massage-therapy facilities, tanning salons, nail, waxing, and threading salons, barber shops and hair salons, and tattoo studios
Night clubs and bars
Casinos and bingo halls, as well as venues operated by social clubs
Concert and theatre venues
Spectator sporting venues
Retail stores include furniture/home furnishings; clothing, shoe and accessories; jewelry, luggage and leather goods; department stores; sporting goods stores; and book, craft and music stores. However, these types of retail stores can stay open if doing online or phone orders, curb- side pickup or delivery.
Grocery stores and pharmacies are remaining open. Shoppers should practice 6- foot social distancing.
The revised statewide public health order can be viewed in its entirety here.
Young’s Suncoast Cancellation Policy Update
In light of these new developments and area restrictions, and following the guidance of our local city officials, we are amending our cancellation policy.
We will continue to offer guests the opportunity to take a credit of monies paid to put toward a new reservation in the same property at a later date by issuing a Future Stay Credit Voucher.
Effective immediately, any existing reservation with an arrival between now and April 17th can cancel and receive a full refund.
Guests who want to make future reservations for later in 2020, we will be offering a COVID-19 100% Worry-Free Booking Policy.
As long as the country is still under a National State of Emergency concerning the Novel Coronavirus (COVID-19) Outbreak, a guest can make a new reservation for arrival any time in 2020 with a guaranteed 100% refund if their plans are disrupted due to Coronavirus (COVID-19).
Young’s Suncoast Business Changes
Due to the recent order mandated by Alabama Gov. Kay Ivey and the Alabama Dept. of Public Health, we have closed both our Wharf office and our main office on Highway 59 to all walk-in traffic until further notice and have shifted our guest service to phones and email.
Due to our limited staffing and to protect our employees and you, our guests, maintenance teams will no longer be going to occupied units unless the issue is critical. We will continue to troubleshoot what we can over the phone.
Gulf Shores & Orange Beach COVID-19 Resources and Information
Gulf Shores & Orange Beach Tourism is updating a set of daily lists of known cancellations, postponements, closures, and modifications. You can view these updated lists using the links below.